Refund Policy
Honnz is subscription software. Prices, billing intervals, and renewal terms are displayed before you approve a PayPal subscription.
Cancellation
You may cancel through the available subscription-management flow. Cancellation stops future renewals. Unless PayPal, applicable law, fraud/security concerns, or the specific subscription terms require otherwise, paid access continues through the end of the current paid period.
Refund requests
Except where a refund is required by applicable law or PayPal's binding rules, subscription charges are generally non-refundable once a billing period has started. We may consider documented duplicate charges, billing errors, material service failures, or other exceptional circumstances. Non-use, failure to cancel before renewal, dissatisfaction with generated content, changes in third-party platform performance, or failure to achieve a desired audience/business result do not automatically create a right to a refund.
Unauthorized or incorrect charges
Report suspected unauthorized, duplicate, or incorrect charges promptly so we can investigate with PayPal. Nothing in this Policy prevents you from exercising charge-dispute or consumer rights that cannot legally be waived.
How to request help
Send your Honnz account email, PayPal transaction/subscription identifier if available, charge date, and a concise explanation to support@honnz.com. Do not send passwords, full card numbers, or sensitive payment credentials.